Terms & Condition

The services of this website are available only to individuals being authorized and in capacity to form legally binding contracts under applicable laws, and thus, are not available to minors. By using this website, you represent that you have attained and are of legal age, as per the prevalent laws of the land, to use this website and to create binding legal obligations for any liability that you may incur as a result of the use of this website. You also warrant that you are legally authorized to make the travel reservations and/ or purchases for either yourself or for another person for whom you are authorized to act.

You may only use this website to make legitimate reservations or purchases and shall not use this website for any other purposes, including without limitation, to make any speculative, false, or fraudulent reservations, or any reservation in anticipation of demand.

This website is to be used by you for your personal use only. Commercial uses of this website are strictly prohibited unless prior written consent has been granted. You agree that you will not use this website for chain letters, junkmail, 'spamming', solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, you agree not to create a hypertext link from any website controlled by you or otherwise, to this website without the express written permission.

By accessing using, viewing, transmitting, caching or storing this website or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this website ('agreement') without modification. If you do not agree, please cease use of this website and leave this website immediately.

Privacy Policy

Privacy Policy given below describes how we treat user information that we collect on www.rosastays.com. This Privacy Policy applies to website visitors and our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect

Contact Information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a product. We never collect your credit/debit card number or expiry date or other details pertaining to your credit/debit card on our website. Card information will be obtained and processed by wallet payment gateway only.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging to Rosastays Hospitality LLP.

Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Email Opt-Out: To stop receiving our promotional emails, please email info@rosastays.com. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites: If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

We collect information in different ways

Direct: We collect information directly from you when you register or buy a product. We also collect information when you ask us a question through phone or email.

Passive: We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information: We might use the information you provide to contact you for confirmation of a purchase on our website, addressing your queries or for other promotional purposes. We might send you emails or SMS about your purchase.